Monday 30 September 2013

Happy 1st Anniversary to “Humantra HR Solutions”



A journey of a thousand miles begins with a single step. A step that I took..From being an employee to being an entrepreneur….From brainstorming…..to business planning. …. From risk taking…to knowing & realizing that nothing is unrealistic…From planning the capital investment…. to managing the operational expenses….From budgeting….to monitoring the expenses….From working in isolation till late in the night…. to recruiting a phenomenal team….From training my people….to driving them to achieve their targets…..Challenges, Difficulties, Ups and downs, Happy & Sad, Difficult & Easy days ----Everything has been memorable and a learning experience in this one year. Taking all kinds of business decisions by myself has made me even more confident. Surrounded myself with great people, people who know a lot about things that I don't know. People who challenged me, who think entirely different which kept me ongoing. Time and again inspired self & team to never give up. Everything has paid off in the end… There has been nothing better & accomplishing than having that freedom to do what you want and whenever you want without taking anyone’s consent...
Humantra is proud to complete 1 year of its operations today 1-10-2013… The number 1 is a doer, a powerful force that produces results and does not allow anything or anyone to limit its potential. The 1 is aggressive, a necessary energy for creating and producing. The 1 is always in the forefront: a spearpoint directing and leading others. The shape of the number 1, just like the shape of all other symbols, reflects its meaning; it walks upright with pride and purpose. Strong, determined, unwavering and with specific goals in mind, the 1 can turn dreams and ideas into reality. It pushes obstacles aside or simply drills right through them. 1 year of Interviewing Dammit !!!!! :-) :-) :-) :-) Happy 1st Anniversary to “Humantra HR Solutions” May you grow by many folds every year.

Best Regards,
Poonam Tanwani
Founder & Director - Humantra HR Solutions

Monday 5 August 2013

Surveillance & Fault Management Network Manager (Shift Head) for Leading Telecom Operator in Mumbai.


- To monitor the performance of the installed network & initiate actions to improve the performance,Troubleshooting of in-service problems & provision of emergency corrections.
- To handle & analyze Trouble Tickets and recommend timely actions & Solution
- Technical consultation, Project and/or Functional Team Leader responsibility at Department level.
- Transfer of knowledge to Engineers and Support Engineers including development of structured practical training programs.
-  Interact with top level management to understand their requirements and give feasibility for implementation of the same.
- Ability to perform under time constraints depending upon the business requirements.
- Delegate within the team so as to utilize man power efficiently,  identify and ensure that the team members get necessary trainings

Knowledge & Skills
- Should have strong working experience of at-least 4-5 year in at-least one of the following domains – RAN (LTE, 3G, 2G), /IP Data/Transport Networks/any other Fixline Technology.
- Excellent knowledge of Level 1 FM operations and Network Architecture of converged Networks and protocols.
- Must have a good knowledge of Telecommunications technology, Network Operation processes and fundamentals as well as a good understanding of the emerging technologies

CTC - 20 - 28 lacs / pa

Interested candidates can mail profiles on resumes@humantrahr.com

Territory Sales Manager - Prepaid Distribution for a Leading Telecom Operator in Bangalore


*To educate the customers regarding company's schemes & products.
*To develop the area/territory assigned.
*To provide market feedback on competition, customer behaviour and response to our marketing mix.
*To train & educate the dealer sales force regarding company's latest policies, products and schemes.
*Responsible for achievement of revenue targets assigned to distributors
*Develop and maintain a robust and highly productive prepaid distribution and retailing infrastructure.
*To prospect and appoint new distributors to improve and strengthen the infrastructure as per plan in a fixed time frame
*To increase the percentage of activating outlets in the territory.
*To achieve the targeted sales directly/with the help of Distributor Sales Executives
*Maintain quality of sale and develop net add Market Share
*Achievement of gross adds targets through prepaid distribution network
*Plan and co-ordinate activities prior to launch



CTC - 4 lacs - 8 lacs / pa depending on candidature, exp, qualifications, current CTC, etc. 

Interested candidate can mail profiles on resumes@humantrahr.com

Manager/ Sr. Manager- PGT, Metrics Reporting & MIS (BE & Transitions) for Top Brand in Ahmedabad

he incumbent is a key member of the Business Excellence vertical and plays a critical role in performance evaluation of
Service delivery processes through external benchmarking (Hackett Benchmarking and KPI measurements on a regular basis.

The incumbent has to work closely with IT and devise avenues for automation of various measurement parameters and suggest
Process improvement opportunities. This includes various dashboard preparation, benefit tracking, operations statistics,
efficiency, optimal utilization of resources. The role also includes extensive partnering with the business in formulating key
measurement criteria in discussion with global process owners, circle stakeholders, other organizations and
group finance.

The incumbent is responsible for reviewing current business partner model and improving on the same to make more responsive to customer requirements. Organizing meetings with Business Partners, preparation and monitoring of Governance Calendar and resolve issues arising out of such meetings through liaison with Service Delivery teams. Organize CSAT surveys, analyzing their results and design actionable items to improve scores.

The incumbent is responsible for implementation of process changes , in line with changing business requirements and to bring in more efficiency in processes through modifications in ERP and aligning with Global processes. Liaison with Global Process Owners and Group Finance on synchronizing processes across all company entities.

The incumbent will also be responsible for heading the central MIS team for Service Delivery. The team will manage the entire MIS, reporting & KPI management for the service delivery vertical and drive standardization and suggest improvement opportunities.

Key Result Areas:

Operational Delivery:

Develop Scorecards aligned to Business Driver (World class based on external benchmarking).
Partner Service Delivery in attaining 15% improvement in KPIs
Lead from circle perspective towards data/information collation and analysis of Hackett Benchmarking exercise.
Lead from circle on alignment for reporting and share best practices from SSO wherever applicable.
Lead from circle perspective and work with IT in developing automated reporting and Dashboards.
Create dashboards for Service Delivery, covering benefit tracking, operations statistics, efficiency, optimal utilisation
Standardisation of MIS for creating increasing visibility of performance against KPI.

Business Partnering:

Provide critical business insight to circles through data analytics service in order to further augment operations. Establish reporting to aid in decision making.
Drive BPS/CSAT survey (SSO, internal) and suggest avenues for improvement to service delivery
Monitoring and tracking various improvement initiatives arising from such surveys
Engage with stakeholders through review meetings and workshops

People Management:
Actively participate in developing skills of own team
Provide regular, constructive feedback to maximize positive impact of individual team members talent
Educate and increase the circle team awareness of the Group governance and control procedures and processes, ensuring total adherence
Drive high performance delivery of the team
Provide clear definition of roles, responsibilities, individual goals and performance objectives for the team
Set KPIs for the team
Ensure that there is sufficient breadth and depth of talent caliber/ potential across the organization to provide sufficient bench strength for key roles, and to sustain and build organizational capability over time
Promote a customer centric and partnership approach to develop strong relationships with other working groups

Key Responsibilities:

Strategic (Responsibilities that help shape and influence function or sub function strategy)

Designing performance measurement metrices to deliver process excellence.
Work closely with Service Delivery and identify avenues for automation & productivity improvement in line with external benchmarking standards
Support Business Partnership model
Implementing process changes, in line with changing business requirements and aligning with Global processes, synchronizing processes across all company entities.
Identify avenues for innovation and implementation of new ways of automation at circle

Operational (Responsibilities pertaining to day to day operations management)

Develop Scorecards aligned to Business Driver (World class based on external benchmarking).
Partner Service Delivery in attaining 15% improvement in KPIs
Lead from circle perspective towards data/information collation and analysis of Hackett Benchmarking exercise.
Lead from circle on SSO alignment for reporting and share best practices from SSO wherever applicable.
Lead from circle perspective and work with IT in developing automated reporting and Dashboards.
Create dashboards for Service Delivery, covering benefit tracking, operations statistics, efficiency, optimal utilisation
Provide data analytics service to circles in order to further augment operations and provide insights. Establish reporting to aid in decision making.
Conduct BPS/CSAT survey (SSO, internal)
Drive initiatives to improve CSAT/BPS score through tracking of action items arising from such surveys
Engage with stakeholders through review meetings and workshops

Developmental (Responsibilities that help development of the team like training, coaching etc.)

Ensure the development and retention of key talent
Mentor the circle management team and build a robust succession plan.
Provide business vision, clear definition of roles, responsibilities, and individual goals/ performance objectives.
Motivate, and provide ongoing technical/management training and career counseling to retain the necessary professional staff required to support the circle Service Delivery environment
Provide coaching and propagate best practice/ knowledge transfer across the circle.
Monitor the Attrition levels on a regular basis and take corrective actions.

CTC - INR 14,00,000 - 18,00,000 P.A. actual ctc will depend on candidature, exp, qualification, current ctc, etc

Interested candidates can mail profiles on resumes@humantrahr.com

Thursday 1 August 2013

Looking for Team Manager - Sales for Leading Liesure & Hospitality Sector in Nagpur & Jaipur

Ideally with 5-7 years of team handling experience from Insurance / Banking / Hospitality (Preferably)  Minimum a Graduate, good communication skills, good personality, should be from a cultured family with good natural market exposure. Should have Direct Sales or HNI Sales experience. CTC will be in the range of 4.45L to 4.90L, with very good incentive structure in place. Interested candidates can mail profiles on resumes@humantrahr.com

Looking for Warehouse & Logistics profile based in Mumbai.



Candidate must be B. Tech. (IIT/NIT) and MBA (IIM) with 3 to 5 years of relevant experience in Supply Chain Management. Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. Completes warehouse operational requirements by scheduling and assigning employees; following up on work results. CTC would not be a constraint for suitable candidate. Kindly mail your profile on poonam.tanwani@humantrahr.com

Looking for Project Infrastructure Procurement profile based in Mumbai.



Candidate must be B. Tech. (IIT)/ MBA with 3 to 5 years of relevant experience. Compliance of Procedures and guidelines for Procurement, Purchase Order Governance, Vendor availability, Material availability. CTC would not be a constraint for suitable candidate. Kindly mail your profile on poonam.tanwani@humantrahr.com